Frequently Askes Questions Regarding Wholesale Lingerie S.A

Q: I do not wish to be a re-seller, can I still place an order?

A: Yes you may place an order but you won't be entitled to the re-seller discount and your order may take longer to process.

Q: How do I apply for a re-seller or dropshippers account?

A: Create an account by going to http://wholesalelingerie.co.za/my-account and within minutes your account will be approved.

Q: How do I know if my wholesaler account has been approved?

A: If you can see a price difference on items from when you're logged in or out, then your re-seller account is active.

Q: Can I purchase just one item?

A: Yes you can, but you will save more on shipping costs if you purchase multiple items at a time.

Q: Do you keep all your items in stock?

A: 99% of what you see on our website is in stock.

Q: You don't have the size I require, can you get me the correct size?

A: If an item is only available in "one size fits most" then unfortunately not, but if your item has size choices such as S,M, XL etc then we can most probably get the size you require, but it may be a wait.

Q: How long does shipping take?

A: Approx 6 working days (slightly longer during peak seasons and for outlying areas).

Q: Do you ship to my country XYZ?

A: Yes, we ship to all countries.

Q: What is your minimum order value?

A: At present we don't have a min order value and accept orders of all sizes.

Q: I don't have a PayPal account, can I still pay by credit/debit card?

A: Yes, you may pay through the PayPal portal but you do not need to have an account with them, or you can use PayFast.

Q: What if an item I order is out of stock?

A: Then we will give you the option to replace with a similiar item or a refund.

Q: Do you have samples I can see?

A: Yes, if you require a sample first, please place a full wholesale order of at least R5000 or more and mark the order as "Sample Order" in the comments box. Then once payment has been received we will ship you a few sample items to inspect. If you approve of them, we will then send your full order. If however you do not approve, we can cancel your order and refund you in full on recepeit back of the samples less the shipping cost. 


 

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Phone : 084 725 7977

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