Shipments and returns

Your Shipment

Packages are generally dispatched within 3 working days for wholesale orders and 7 working days for dropship or personal orders, after receipt of payment and are shipped via couirer with tracking and to-door delivery. Shipping times vary according to carrier selection during checkout, and depending on the location of delivery. Please note if our SA branch does not have stock, we reserve the right to ship direct from our international UK, US or HK warehouses and on the very rare occassion that any SA customs duties or VAT become payable, these will be for the cost of the purchaser, however these fees may be re-imbursed in the form of a store credit.

Shipping fees include handling and packing fees as well as postage costs. Handling fees and shipping costs vary, and are displayed in the shopping cart and during checkout. We advise you to group your items in one order as we offer flat rate shipping upto 4kg. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.


 

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Our hotline
Mon-Fri 8:30 till 5:00pm

Phone : 084 725 7977

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our help desk